If you successfully connected to the account before, try to connect to it from another Exchange application, such as. If there is a problem with the connection, the indicator icon will be orange. Look at the Exchange account in the left pane.How can I copy emails from Outlook to a general folder on the computer without losing the - Answered by a verified Email technician We use cookies to give you the best possible experience on our website. Solution: Check your Microsoft Exchange server connection. Cause: Outlook is not connected to the server that is running Microsoft Exchange Server. On the Outlook menu, make sure that Work Offline is not checked.
